First and foremost, the Alexion Sites only collect your personal information if you choose to give it to us. While we retain the right to share your personal information with our corporate affiliates and with outside companies or agents working on our behalf to help fulfill our business obligations, we do not share any of your personal information with third parties for their own use unless you explicitly give us permission to do so.
This Privacy Statement applies only to personal information collected online from Alexion Sites. Other Alexion privacy policies govern personal information that is not collected on Alexion Sites.
Information Collected — Information You Give Us
On the Alexion Sites, we collect only your personal information (such as your name, address, telephone number or e-mail address) when you choose to submit it to us, and we use it only for those purposes which you have approved. For example, you may choose to register to receive additional product information or information about a disease state that interests you, in which case your personal information will be used only for that purpose. In some cases, we remove personal identifiers from data and maintain it in aggregate form. We may combine this data with other information to produce anonymous, aggregated statistical information helpful to us in improving our products and services.
Automatically Collected Information
We automatically collect certain types of information whenever you interact with us on the Alexion Sites and in some e-mails we may send each other. Automatic technologies we use may include, for example, web server logs and IP addresses, cookies and web beacons.
Web Server Logs and IP Addresses: An IP address is a number assigned to your computer whenever you access the Internet that allows computers and servers to recognize and communicate with each other. Alexion collects IP addresses to conduct system administration and report aggregate information to affiliates, business partners, service providers and/or vendors to conduct website and Application analysis and performance reviews.
Web Beacons: On certain web pages or e-mails, Alexion may utilize a common Internet technology called a “web beacon” (also known as an “action tag” or “clear GIF technology”).
Web beacons help analyze the effectiveness of websites by measuring, for example, the number of visitors to a site or how many visitors clicked on key elements of a site.
Web beacons, cookies and other tracking technologies do not automatically obtain personal information about you. Only if you voluntarily submit personal information, such as by registering or sending e-mails, can these automatic tracking technologies be used to provide further information about your use of the websites to improve their usefulness to you.
You have certain options regarding your use of the Alexion Sites. Alexion may require you to provide certain personal information in order for you to receive additional product information or information about a disease state. You could decide not to submit any personal information at all by not entering it into any forms or data fields on our Sites and not using any available personalized services. Certain websites and Applications may ask for your permission for certain uses of your personal information and you can agree to or decline those uses. If you opt-in for particular services or communications, such as an e-newsletter, you will be able to unsubscribe at any time by following the instructions included in each communication. If you decide to unsubscribe from a service or communication, we will work to remove your information promptly, although we may require additional information before we can process your request.
Use of Personal Information
Alexion and/or the service providers, vendors and other third parties we hire to perform services on our behalf may use any personal information you choose to give us to comply with your requests and as otherwise disclosed to you in this Privacy Statement or on the web page where you submit your information to us. We may refer to this information to better understand your needs and how we can improve our products and services. We also use depersonalized, aggregated information collected from our Sites to help us understand trends and customer needs. For example, we may analyze the gender or age of visitors to the Sites about a particular medication or disease state, and we may use that analysis of aggregate data internally or share it with others.
Data Sharing and Transfer
Alexion may share personal information about you with various outside companies or service providers or vendors working on our behalf to help further our business requirements, such as providing customer service, sending marketing communications about our products, services and offers, and doing technological maintenance. We may also share personal information with our company's affiliates.
We may also disclose personal information for these purposes:
in connection with the sale, assignment or other transfer of the business of the site to which the data relates;
to respond to requests of government or law enforcement agencies or where required or permitted by applicable laws, court orders, or government regulations; or
when needed for corporate audits or to investigate or respond to a complaint or security threat.
No Third-Party Direct Marketing Use: Alexion will not sell or otherwise transfer the personal information you provide to us at our Sites to any third parties for their own direct marketing use unless we provide clear notice to you and obtain your explicit consent for your data to be shared in this manner.
E-mail a Friend or Colleague: On some Alexion Sites, you can choose to send a link or a message to a friend or colleague referring them to an Alexion Site. The e-mail addresses you may provide for a friend will be used to send your friend information on your behalf and will not be collected or used by Alexion or other third parties for additional purposes.
Note to Users of Business or Professional Websites: If you have a business or professional relationship with Alexion, we may use information you submit on our Sites, including sites intended specifically for business and professional users, to fulfill your requests and develop our business relationship with you and the entities you represent. We may also share such information with third parties acting on our behalf.
Links to Other Sites
Privacy Statement for Children Under 18
Our Sites are not intended or designed for children under the age of 18. If you are under the age of 18 you must not provide your personal information. We do not collect personal information from any person we actually know is a child under the age of 18.
Additional Information on Websites
If an Alexion Site has particular provisions relating to privacy that differ from those stated here, those provisions will be disclosed to you on the page on which your personal information is collected.
Safe Harbor Privacy Statement
Alexion complies with the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries (EU) and Switzerland, respectively. Alexion has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view Alexion’s certification, please visit http://www.export.gov/safeharbor/.
Limitation on Scope of Principles
Adherence by the Company to these privacy principles may be limited to the extent necessary to meet the Company’s regulatory, legal, governmental, or national security obligations.
Updates to Privacy Statement
How to contact Alexion
If you have any questions about Alexion's Privacy Statement or the information practices of our Sites, you may contact us as follows:
Alexion Pharmaceuticals, Inc.
352 Knotter Drive
Cheshire, CT 06410
© 2015 Alexion Pharmaceuticals, Inc.
Alexion®, Alexion logo®, Every Day Matters®, Soliris®, and OneSource™ are trademarks of Alexion Pharmaceuticals, Inc.